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  • How do I get started?

    1. Install Nokia Sports Tracker software to your Nokia Terminal (with built-in or external GPS satellite receiver).

    2. Record a track.

    3. Upload track to service. You will be guided through the simple process of opening a personal account for your tracks.

  • Is it difficult to upload my tracks to the Nokia Sports Tracker Online Web service for others to see?

    Uploading tracks to Nokia Sports Tracker Web service is really simple, just few clicks: open a track from your phone's training diary, select "upload to service" and select whether you want to share this with other users. Done.

  • Can I upload tracks I have recorded with previous versions of Nokia Sports Tracker?

    Yes, old tracks recorded with previous versions of Nokia Sports Tracker are compatible and can also be uploaded to the Web service. You just need to update your copy of Sports Tracker to the new service enabled version. It's really simple. Give it a try and be amazed!

  • How do I create for myself a user account?

    Install Nokia Sports Tracker application (v1.5 or later) to your Nokia S60 3rd edition phone. When the installation is completed the application will ask you whether you'd like to generate for yourself a user account.

    Alternative approach:
    1. record a track
    2. Go to training diary and click "upload to service". You will be guided through the simple process of generating a user account if you don't already have one.
    3. Use the username & password you just created to access the Nokia Sports Tracker Online Web service at http://sportstracker.nokia.com.

  • Is this Nokia Sports Tracker Online service free?

    Yes, the usage of track upload/download/storage in the Nokia Sports Tracker Online Web service is free. You can store as many tracks as you like.

    When uploading data to your account, data connection charges may apply, please check this with your operator.

  • What data is shown on the Profile page?

    The profile page shows your workout summary for all your exercises in the "Workout Summary" graph but only displays shared workouts in "Latest workouts" section. Even when looking at your own profile, you see it "as others would see it". To display your private workouts, use the Dashboard.

  • Can I feed my images to some other service (e.g. "Twango")? Can I feed images from other services back to Sports Tracker?

    We're investigating various import/export features, stay tuned.

  • How are my photos positioned on the map?

    Photos fed to the service from your terminal (using "upload to service" function in your Sports Tracker application) are automatically positioned to the track according to their time stamp.

    Photos can also be positioned manually on the map by the using manual "photo placement tool"

  • Is this site moderated by the Nokia Sports Tracker Online team?

    No, the Nokia Sports Tracker Online team does not moderate the content at all. The material shown is under category "User Generated Content". However, we reserve right to hide/remove inappropriate material (e.g. photos, comments or other items). If you find some material offensive, please let us know.

  • What tools do I need to use the Nokia Sports Tracker Online service?

    For viewing the content on Nokia Sports Tracker Online you need a Web browser. Mozilla Firefox is recommended.

    For participating and uploading your own tracks you need Nokia Sports Tracker application installed on your Nokia phone (S60 3rd edition). If you don't have a phone, you can manually upload your existing tracks in common "GPX" data format (import functionality has been tested using GPX files generated by Garmin(tm) devices).

  • Is there a user manual somewhere?

    Here's v0.9 of an instruction leaflet, which will guide through some basic steps: NST USER GUIDE v0.9 [pdf]. We're working on a more comprehensive but still easy to read multi-lingual user guide. Hopefully this will be ready soon.

  • Can I feed my location and my tracks to my own blog? In real time?

    Stay tuned, we're working on this. See the question related to APIs above. We will also provide a sample code for doing this.

  • What's the difference between different sharing options: (private / friends / public)?

    Private data is something that only you can see yourself after logging into your personal user account. The "Friends" option enables you to share the data (tracks, photos, comments, etc.) between the people in your "Friends" list. Public information is visible to all other users. The choice is yours: you can change the visibility status of your content at any time.

  • What do I do if I have a proposal for a cool feature or new "must have" accessory?

    Please feel free to send us feedback. We'll take a look at your proposal and then see what can be done.

  • Can I use Nokia Sports Tracker Online service commercially?

    No. Commercial use is prohibited. But if you have something in mind, please contact us and we'll see what can be done.

  • What is "GPS"?

    GPS, "Global Positioning System", is a satellite based navigation setup used to pinpoint your location.

  • Why is there an erratic line in my track, especially in the altitude graph?

    Because the position information is calculated from signals received from GPS satellites orbiting the earth at very high altitude, any obstacle to the sky can affect the positioning performance. The situation is particularly bad in cities with buildings blocking the view to the sky ("urban canyons").

  • Which external GPS device should I use?

    We recommend Nokia LD-4W. Nokia Sports Tracker supports internal GPS receivers built into phones as well as pretty much any external Bluetooth-equipped GPS receiver.

  • Why is the total distance in the summary view much shorter than the actual track?

    If the recording is cut off for some reason (for example, if the phone runs out of power while recording), the exercise file will be missing a valid ending time stamp. This means the summary view shown is missing data from the last few minutes of the track, although track plot is correct. The solution to this is to always stop recording your track by pressing "stop".

  • What should I do if I find a bug?

    Let us know and we'll do a fix (and you get extra credit on our internal top-testers list). We're in the "beta" phase, and there will be updates rolling out every now and then.

  • I think this is coolest thing I've seen for a long time. What should I do?

    Invite people to your "friends" list, and try all kinds of things with the app. Feel free to let us know if you come up with a really cool use case. We keep a highly unofficial "Top 10" list on our office whiteboard. Maybe we'll publish this list of great tracks some day and maybe you'll find yourself there (if this happens, we will OK this with you first and we might even send you a small gift).

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